Sofitel Dubai The Palm
The Palm Jumeirah, East Crescent Road, Dubai
4.8
(20795)
Check-in
15:00
Check-out
12:00
Location
Sofitel Dubai The Palm Hotel is located in Dubai. This resort is located in 19 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Aquaventure, Nasimi Beach and Burj Al Arab.
At the resort
You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone.
Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library, a ping-pong area and a barbeque area. Swimming fans are going to enjoy a pool and an outdoor pool.
For participants of business meetings, there is a conference hall. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, Spanish, Italian, German, Russian and French.
Room amenities
In the room, for you, there is a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Number of floors
1
Number of rooms
361
Year of construction
2013
Electricity Sockets
British socket
Frequency
50 Hz
Voltage
240 V
General
•
ATM
•
Shopping on site
•
Air conditioning
•
24-hour reception
•
Elevator/lift
•
Smoking areas
•
Currency exchange
•
Smoke-free property
•
Newspapers
•
Ticket assistance
•
Gift shop
•
Garden
•
Television in lobby
•
Terrace
•
Private check-in/check-out
•
Fire Extinguisher
•
Electric car charging
Rooms
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Non-smoking rooms
•
Soundproof rooms
•
Room service
•
Family room
•
VIP room amenities
•
Smoke Detector
•
Cable TV
•
TV
•
Minibar
•
Hairdryer
•
Shower/Bathtub
•
Bathtub
•
Shower
•
Wardrobe/Closet
•
Bathrobe
•
Linens
•
Slippers
•
Toiletries
Accessibility
•
Accessibility features
•
Wheelchair Accessible
•
Wheelchair access to restaurant
Services and amenities
•
Iron and board
•
Ironing (charged separately)
•
Luggage storage
•
Laundry (charged separately)
•
Safe-deposit box
•
Concierge services
•
Dry-cleaning (charged separately)
•
Shoe shine (charged separately)
•
Luggage storage
•
Wake-up service
•
Telephone
•
Iron
Meals
•
Bar
•
Coffee/tea for guests
•
Diet menu (on request)
•
Breakfast
•
Buffet breakfast
•
Restaurant
•
Restaurant (buffet style)
•
Snack bar
•
Bottled water
•
Kettle
Internet
•
Free Wi-Fi
Transfer
•
Airport transportation (charged separately)
•
Car rental (charged separately)
•
Transfer services
Languages Spoken
•
Spanish
•
German
•
Russian
•
English
•
Italian
•
French
•
Multi-language staff
•
Portuguese
•
Arabic
Tourist services
•
Tour assistance
Recreation
•
Library
•
Barbecue grill(s)
•
Billiards
•
Hiking
•
Fishing
•
Sun Deck
•
Ping-Pong
Parking
•
Parking
Pool and beach
•
Swimming pool
•
Outdoor pool
•
Beach facilities
•
Water fun
•
Water sport facilities
•
Private beach
•
Pool facilities
•
Beach/pool towels
•
Next to the beach
Business
•
Business center
•
Event facilities
•
Fax and copy machine
•
Meeting and presentation facilities
•
Conference Hall
Sports
•
Diving
•
Snorkelling
•
Tennis court
•
Fitness facilities
•
Gym
Beauty and wellness
•
Massage (charged separately)
•
Steam room
•
Beauty services (charged separately)
•
Sauna
•
Spa (charged separately)
•
First Aid Kit
Kids
•
Playroom
•
Babysitting and childcare
•
Children's playground
•
Children swimming pool
•
Family/Kid Friendly
Pets
•
Pets Not Allowed
Health and Safety Measures
•
Extra decontamination measures
•
Contactless check-in and/or check-out
•
Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Paid on the spot
Children
Accommodation for children
Price
At the age of up to 11 years if their parents or guardians are staying in the same room on extra beds
Needs to be clarified on the spot
Deposit
Deposit type
Price
-
per room per night
Meals for children
Meal type
Price
Breakfast
per child from 0 years
Additional bed
Maximum number
Price
Needs to be clarified on the spot
per guest per night
Meals
Meal type
Price
Breakfast
per guest
Transfer
Destination
Price
Airport
Additional Information
Important Information
Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. In accordance with the current contract, from 12/01/2026, a set menu with an additional charge was applied at the Laguna Beach Taverna restaurant. From 01/02/2026, the set menu will be cancelled and replaced with a deposit of AED 115.00 per person, which can be used to order dishes from the menu under the terms that were in effect prior to 12/01/2026. An additional charge applies for the festive dinner on December 31, 2026 for adults: AED 2500.00. An additional charge applies for the festive dinner on December 31, 2026 for children: AED 1750.00 per child ages 13-21 and AED 900.00 per child ages 6-12. An additional charge may apply for extra guests and depends on the hotel’s accommodation policies. At check-in, guests may be required to present a valid government-issued photo ID and a credit or debit card, or provide a cash deposit to cover any incidental charges. Special requests are subject to availability at the time of check-in and may incur additional charges. Special requests are not guaranteed. Credit cards, debit cards, and cash are accepted. Cashless payments are available. Residents of the UAE are required to present a valid Emirates ID at check-in; driver’s licenses are not accepted. Pool access is available from 09:00 AM to 06:00 PM. Massage and spa treatments must be booked in advance; reservations can be made by contacting the hotel administration prior to arrival using the contact details provided in the booking confirmation. The city tax is specified per room and depends on the number of rooms. Only registered guests are allowed in the rooms. The hotel offers connecting rooms, which are subject to availability and can be requested by contacting the hotel administration using the phone number provided in the booking confirmation. Pets and service animals are not allowed at this hotel. Guests under 18 years old are not permitted to access the spa.